Shipping policy
Shipping Policy
Thank you for shopping with GRETA. We are committed to making your shopping experience as seamless and enjoyable as possible.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates
We currently offer the following standard shipping rates within the contiguous United States:
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Standard Shipping: $6.95 for orders under $100.
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Complimentary Standard Shipping: On orders of $100 or more.
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Shipping & Delivery Times
Estimated delivery times will be provided at checkout when available.
Delivery estimates begin once your order has shipped and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.
Shipping Destinations
GRETA currently ships within the contiguous United States (the 48 adjoining states and Washington, D.C.).
At this time, we do not offer shipping to Alaska, Hawaii, U.S. territories, or international destinations.
Order Tracking
Once your order ships, you will receive an email containing your tracking information. Please allow time for tracking updates to appear.
Shipping Address
Please ensure your shipping address is accurate and complete before placing your order.
If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be accommodated after an order has been processed or shipped.
Lost, Damaged, or Delayed Packages
If your package is lost, arrives damaged, or experiences an unexpected delay, please contact us at
We will review the situation and assist you in finding an appropriate resolution in accordance with applicable law.
Order Changes & Cancellations
If you need to request an order change or cancellation, please contact us promptly.
Once an order has been processed or shipped, changes or cancellations may no longer be possible, subject to applicable law.
Contact Us
For shipping questions or assistance with your order, please contact us at: