Return & Refund Policy

ALL SALES ARE FINAL

At GRETA, all sales are final. We do not accept returns, exchanges, or refunds due to changes of mind, incorrect size selection, color preferences, or other personal preferences.

Please carefully review our product descriptions, available sizing information, and your order details before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible, preferably within 7 days of delivery, at hello@wearegreta.com

Include your order number, a description of the issue, and clear photographs when available.

We will review the issue and provide a resolution consistent with applicable law.

ORDER CANCELLATIONS

Please contact us promptly if you need to request a cancellation. Once an order has been processed or shipped, cancellation may no longer be possible, subject to applicable law.

YOUR LEGAL RIGHTS

Nothing in this policy limits or excludes any consumer rights or remedies provided by applicable federal or state law.

CONTACT

For questions regarding your order, please contact us at hello@wearegreta.com